FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 4618246 · Received March 19, 2015

Report

Report Number
3004753838-2015-12322
Event Type
Malfunction
Date Received
March 19, 2015
Date of Event
February 23, 2015
Report Date
February 23, 2015
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE COMPLAINT SENSOR WAS NOT RETURNED FOR EVALUATION. HOWEVER, THE TRANSMITTER (9438-01/660KG) THAT WAS BEING USED WITH THE SENSOR WAS RETURNED FOR EVALUATION ON (B)(4) 2015. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THE REPORTED FAULT COULD NOT BE REPRODUCED AND THERE WAS NO FAILURE DETECTED. THE DEVICE WAS DETERMINED TO BE OPERATING WITHIN THE REQUIRED SPECIFICATIONS WITHOUT MALFUNCTION. THEREFORE, THE REPORTED EVENT OF INACCURATE BLOOD GLUCOSE VALUES WAS NOT CONFIRMED.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2015, TO REPORT AN INACCURACY BETWEEN THE CONTINUOUS GLUCOSE MONITORING (CGM) SYSTEM AND THE BLOOD GLUCOSE (BG) METER ON (B)(6)2015. NO INJURIES OR MEDICAL INTERVENTION WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
188188 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5194458

Patients

Seq Age Sex Outcome Treatment
1 88 YR