FDA Adverse Event Malfunction Summary report: N

RESTORE

MDR report key: 4609810 · Received March 17, 2015

Report

Report Number
3004209178-2015-04846
Event Type
Malfunction
Date Received
March 17, 2015
Report Date
February 23, 2015
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT PRODUCTS: PRODUCT ID: 37743, SERIAL# (B)(4), PRODUCT TYPE: PROGRAMMER, PATIENT. PRODUCT ID: 3 7752, SERIAL# (B)(4), PRODUCT TYPE: RECHARGER. PRODUCT ID: 3708260, SERIAL# (B)(4), IMPLANTED: (B)(6) 2012-0, PRODUCT TYPE: EXTENSION. PRODUCT ID: 3998, LOT# V855145, IMPLANTED: (B)(6) 2012, PRODUCT TYPE: LEAD. PRODUCT ID: A01411002, LOT# SERIAL# UNKNOWN, PRODUCT TYPE: RECHARGER. PRODUCT ID: A01411002, LOT# SERIAL# UNKNOWN, PRODUCT TYPE: RECHARGER. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PATIENT LOST 50 POUNDS AND THEIR IMPLANTABLE NEUROSTIMULATOR (INS) MOVED AROUND A LOT IN THE POCKET. THE PATIENT WAS HAVING DIFFICULTY WITH RECHARGING SINCE THEN. THIS DIFFICULTY STARTED 6-8 MONTHS PRIOR. THE PATIENT SAW A MANUFACTURER REPRESENTATIVE (REP) (B)(6) 2015 AT THE HEALTHCARE PROVIDER (HCP) OFFICE AND THEY DID AN ANTENNA LOCATE (AL) FEATURE WITH SUCCESS. THE PATIENT WAS TRYING TO DO THE AL FEATURE THE DAY OF THE REPORT AND WAS HAVING ISSUES WITH THE REP OVER THE PHONE. THE PATIENT WAS ABLE TO MAKE A CONNECTION USING THE AL FEATURE WITH 7 OF 8 BOXES. THE PATIENT MENTIONED THAT THE RECHARGER BELT WOULD COME UNDONE. INFORMATION REGARDING IF THE PATIENT STILL HAD CONCERNS WITH THEIR DEVICE OR THERAPY HAS BEEN REQUESTED. IF ADDITIONAL INFORMATION IS RECEIVED, A FOLLOW-UP REPORT WILL BE SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
182152 RESTORE STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37711

Patients

Seq Age Sex Outcome Treatment
1