FDA Adverse Event Malfunction Summary report: N

SONENDO OMNICLEAN (GENTLEWAVE) ENDOTHERAPYSYSTEM

MDR report key: 4600538 · Received March 10, 2015

Report

Report Number
3010817521-2015-00005
Event Type
Malfunction
Date Received
March 10, 2015
Date of Event
February 16, 2015
Report Date
March 9, 2015
Manufacturer
SONENDO INC.
Product Code
ELC
PMA / PMN Number
K133752
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER SERVICED THE DEVICE IN QUESTION AT THE ENDODONTIST'S OFFICE. THE ENGINEER DISCOVERED THAT THE FLUID BOTTLE (MALE) CONNECTOR WAS OBSTRUCTED WHICH INTERRUPTED FLUID DELIVERY INTO THE SYSTEM. THE ENGINEER REPLACED THE MALE CONNECTOR WITH A "NEW FROM STOCK" PART AND SUBSEQUENTLY RAN MULTIPLE CYCLES TO ENSURE THE APPROPRIATE VOLUME OF FLUID WAS BEING DELIVERED TO THE SYSTEM. AFTER THE COMPONENT WAS REPLACED, A SYSTEM TEST WAS CONDUCTED AND RESULTED IN THE SYSTEM PERFORMING WITHIN SPECIFICATION. THIS SERVICE ACTIVITY IS CONSISTENT WITH SONENDO'S PREVENTIVE MAINTENANCE PLAN FOR THE SYSTEM FLUID BOTTLES.

Description of Event or Problem · 1

DURING PRE-TREATMENT PREPARATION OF THE SONENDO OMNICLEAN GENTLEWAVE SYSTEM FOR USE IN ROOT CANAL THERAPY, IT WAS OBSERVED BY THE ENDODONTIST THAT THE EXPECTED VOLUME OF FLUID UTILIZED DURING PREPARATION OF THE SYSTEM WAS NOT CONSUMER. THE SYSTEM WAS NOT USED ON THE PATIENT. NO PATIENT INJURY WAS REPORTED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
166052 SONENDO OMNICLEAN (GENTLEWAVE) ENDOTHERAPYSYSTEM ULTRASONIC SCALER ELC SONENDO INC. FG-006-00001 W2014092902

Patients

Seq Age Sex Outcome Treatment
1 35 YR