FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4562008 · Received February 26, 2015

Report

Report Number
1052693-2015-00191
Event Type
Malfunction
Date Received
February 26, 2015
Date of Event
February 1, 2015
Report Date
February 26, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION. USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF LOW BLOOD RESULTS. STRIPS ARE IN DATE. VERIFIED CUSTOMER IS USING PROPER TESTING TECHNIQUE. CUSTOMER RAN A BACK TO BACK BLOOD TEST: 103 MG/DL AND 109 MG/DL. THE CUSTOMER ATE ABOUT 5 HOURS AGO. THE PATIENT FEELS FINE. CUSTOMER STATED THAT HER EXPECTED BLOOD GLUCOSE RANGE IS 167-200 MG/DL, BEFORE EATING. CUSTOMER RAN A BLOOD TEST IN THE MORNING AND RECEIVED A 107 MG/DL, BEFORE EATING. REVIEWED LAST FIVE RESULTS FROM MEMORY: THE TIME IS NOT SET, 107 MG/DL, 2-1, 8:50 AM, 5 HOURS AFTER EATING; 98 MG/DL, 2-1, 1:25 AM, 4.5 AFTER EATING; 56 MG/DL, 1-31, 8:05 AM, 6 HOURS AFTER EATING; 84 MG/DL, 1-31, 2:05 PM, 4 HOURS AFTER EATING; 81 MG/DL, 1-31, 5:20 AM, BEFORE EATING. CUSTOMER IS CONCERNED OVER DIFFERENCES IN HER RESULTS. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
137355 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2025

Patients

Seq Age Sex Outcome Treatment
1