FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4548125 · Received February 19, 2015

Report

Report Number
1052693-2015-00174
Event Type
Malfunction
Date Received
February 19, 2015
Date of Event
January 24, 2015
Report Date
February 19, 2015
Manufacturer
NIPRO DIAGNOSTICS INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVALUATION. (B)(4).

Additional Manufacturer Narrative · 1

INTERNAL REPORT #: (B)(4). PRODUCT NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE IS: STRIP ISSUE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "HI." EXPECTED GLUCOSE RANGE IS USUALLY BETWEEN 150 AND 200 MG/DL FASTING. RECALLED THE LAST 5 BLOOD RESULTS IN METER MEMORY: (B)(6), 6:15 HI; (B)(6), 6:09 PM HI; (B)(6), 6:06 PM HI; (B)(6), 5:59 PM HI; (B)(6), 5:53 PM HI. VERIFIED THE STRIPS WERE OPENED TWO WEEKS AGO. THE STRIPS EXPIRE 04/23/2017. CUSTOMER STORES THE STRIPS/METER INSIDE CARRYING CASE IN THE KITCHEN. THE CUSTOMER IS FEELING FINE NO MEDICAL ATTENTION NEEDED. I CONFIRMED THAT CUSTOMER HAS CONTROL SOLUTION THAT HAS BEEN IN USE FOR MORE THAN 3 MONTHS (4ACLB64). CUSTOMER RAN BACK TO BLOOD TEST: HI AND HI WITHIN TWO HOURS OF A MEAL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
119456 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS INC. TRUERESULT PR1935

Patients

Seq Age Sex Outcome Treatment
1