FDA Adverse Event Malfunction Summary report: N

CAREFUSION

MDR report key: 4544410 · Received February 12, 2015

Report

Report Number
2021710-2015-00277
Event Type
Malfunction
Date Received
February 12, 2015
Date of Event
January 15, 2015
Report Date
January 15, 2015
Manufacturer
CAREFUSION
Product Code
CBK
PMA / PMN Number
K032451
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TU
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE FOREIGN DISTRIBUTOR DETERMINED THAT THE MOST LIKELY CAUSE OF THE REPORTED EVENT WAS A FAULTY FRONT PANEL ASSEMBLY. THE FOREIGN DISTRIBUTOR WAS SHIPPED A REPLACEMENT FRONT PANEL ASSEMBLY TO REPAIR THE DEVICE AND RETURN IT TO SERVICE. CAREFUSION ISSUE A RETURN GOODS AUTHORIZATION (RGA) NUMBER TO THE FOREIGN DISTRIBUTOR FOR THE RETURN OF THE ALLEGED FAULTY FRONT PANEL ASSEMBLY FOR EVALUATION. AS OF 02/112/2015 THE ALLEGED FAULTY FRONT PANEL ASSEMBLY HAS NOT BEEN RECEIVED. ONCE THE ALLEGED FAULTY FRONT PANEL ASSEMBLY IS RECEIVED AND THE EVALUATION IS COMPLETE, CAREFUSION WILL SUBMIT A FOLLOW-UP MEDWATCH REPORT.

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS: THE VELA FRONT PANEL (B)(4) WAS RECEIVED ON RGA 47986 AND ROUTED TO THE CAREFUSION FAILURE ANALYSIS LAB FOR EVALUATION. THE FRONT PANEL WAS VISUALLY INSPECTED AND PATCHES OF WHAT LOOKS LIKE FLUID INGRESS WERE FOUND. INSTALLED THE FRONT PANEL INTO A KNOWN GOOD UNIT (B)(4) AND PERFORMED TOUCH SCREEN CALIBRATION PER SERVICE MANUAL L2859-101 WHICH FAILED. THE TOUCH SCREEN IS INACTIVE, COULD NOT EVEN ACCESS THE CALIBRATION MENU. REPORTED PROBLEM WAS DUPLICATED. FINDINGS/ROOT CAUSE. REPORTED PROBLEM WAS DUPLICATED AND ISOLATED TO THE TOUCH SCREEN (B)(4).

Description of Event or Problem · 1

THE FOLLOWING DESCRIPTION OF THE EVENT WAS DOCUMENTED BY A CAREFUSION TECHNICAL SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH A FOREIGN DISTRIBUTOR'S REPRESENTATIVE. "NO PT INVOLVEMENT THERE IS SOME LIQUID SPOTS ON TOUCH SCREEN AND SCREEN IS NOT WORKING".

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
103661 CAREFUSION VENTILATOR, CONTINUOUS, FACILITY USE/CBK CBK CAREFUSION VELA NA

Patients

Seq Age Sex Outcome Treatment
1 NA