CAREFUSION
Report
- Report Number
- 2021710-2015-00277
- Event Type
- Malfunction
- Date Received
- February 12, 2015
- Date of Event
- January 15, 2015
- Report Date
- January 15, 2015
- Manufacturer
- CAREFUSION
- Product Code
- CBK
- PMA / PMN Number
- K032451
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TU
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
(B)(4). THE FOREIGN DISTRIBUTOR DETERMINED THAT THE MOST LIKELY CAUSE OF THE REPORTED EVENT WAS A FAULTY FRONT PANEL ASSEMBLY. THE FOREIGN DISTRIBUTOR WAS SHIPPED A REPLACEMENT FRONT PANEL ASSEMBLY TO REPAIR THE DEVICE AND RETURN IT TO SERVICE. CAREFUSION ISSUE A RETURN GOODS AUTHORIZATION (RGA) NUMBER TO THE FOREIGN DISTRIBUTOR FOR THE RETURN OF THE ALLEGED FAULTY FRONT PANEL ASSEMBLY FOR EVALUATION. AS OF 02/112/2015 THE ALLEGED FAULTY FRONT PANEL ASSEMBLY HAS NOT BEEN RECEIVED. ONCE THE ALLEGED FAULTY FRONT PANEL ASSEMBLY IS RECEIVED AND THE EVALUATION IS COMPLETE, CAREFUSION WILL SUBMIT A FOLLOW-UP MEDWATCH REPORT.
FAILURE ANALYSIS: THE VELA FRONT PANEL (B)(4) WAS RECEIVED ON RGA 47986 AND ROUTED TO THE CAREFUSION FAILURE ANALYSIS LAB FOR EVALUATION. THE FRONT PANEL WAS VISUALLY INSPECTED AND PATCHES OF WHAT LOOKS LIKE FLUID INGRESS WERE FOUND. INSTALLED THE FRONT PANEL INTO A KNOWN GOOD UNIT (B)(4) AND PERFORMED TOUCH SCREEN CALIBRATION PER SERVICE MANUAL L2859-101 WHICH FAILED. THE TOUCH SCREEN IS INACTIVE, COULD NOT EVEN ACCESS THE CALIBRATION MENU. REPORTED PROBLEM WAS DUPLICATED. FINDINGS/ROOT CAUSE. REPORTED PROBLEM WAS DUPLICATED AND ISOLATED TO THE TOUCH SCREEN (B)(4).
THE FOLLOWING DESCRIPTION OF THE EVENT WAS DOCUMENTED BY A CAREFUSION TECHNICAL SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH A FOREIGN DISTRIBUTOR'S REPRESENTATIVE. "NO PT INVOLVEMENT THERE IS SOME LIQUID SPOTS ON TOUCH SCREEN AND SCREEN IS NOT WORKING".
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 103661 | CAREFUSION | VENTILATOR, CONTINUOUS, FACILITY USE/CBK | CBK | CAREFUSION | VELA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |