FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 4544075 · Received February 25, 2015

Report

Report Number
1061932-2015-00291
Event Type
Malfunction
Date Received
February 25, 2015
Date of Event
January 22, 2015
Report Date
January 22, 2015
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K140911
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND INDICATED THAT THE HGB CUVETTE HAD A FILM INSIDE. THE FSE REMOVED THE HGB CUVETTE (CHAMBER) AND CLEANED THE INTERIOR. AFTER CLEANING AND REINSTALLING THE CUVETTE, THE HGB ISSUES WERE RESOLVED. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE HEMOGLOBIN (HGB) VALUES WERE NOT REPRODUCING ON QUALITY CONTROL (QC) AND APPEARED TO BE TRENDING DOWNWARD ON A UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM, AND REQUESTED A SERVICE VISIT. THE CUSTOMER TECHNICAL SUPPORT (CTS) REPRESENTATIVE INDICATED THAT THE HGB BLANK WAS UNSTABLE ON THE INSTRUMENT. ERRONEOUS PATIENT RESULTS WERE NOT REPORTED AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
132094 UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1