FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4534482 · Received February 17, 2015

Report

Report Number
1052693-2015-00157
Event Type
Malfunction
Date Received
February 17, 2015
Date of Event
January 22, 2015
Report Date
February 10, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
CGA
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE IS: STRIP ISSUE.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVAL.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "HI" BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS IS OVER 300 MG/DL. TESTING PERFORMED (ONCE /TWICE/THREE TIMES) DAILY. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. CURRENTLY TAKING INSULIN TO MANAGE DIABETES AND STEROIDS. BLOOD TEST PERFORMED DURING CALL ((B)(6) 2015) WITH RESULTS OF "HI" (FASTING / BEFORE MEAL/ AFTER MEAL). STORAGE OF TEST STRIPS IS WITHIN SPECIFICATION NOT VERIFIED. TEST STRIP LOT MFR'S EXPIRATION DATE IS 03/16/2017 AND OPEN VIAL DATE IS NOT VERIFIED. RECALL TEST RESULTS PERFORMED (FASTING/ BEFORE MEALS/ AFTER MEALS) FROM METER MEMORY: (B)(6); 8:47PM - HI; (B)(6); 8:37PM - HI; (B)(6); 8:36PM - HI; (B)(6); 8:35PM - HI; (B)(6); 12:35PM - 309 MG/DL; (B)(6); 10:41AM - 326 MG/DL. BASED ON THE "HI" RESULTS SEEN IN THE MEMORY AND OBTAINED BY THE CUSTOMER, THE COMPLAINT IS REPORTABLE. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
113505 TRUETRACK BLOOD GLUCOSE CGA NIPRO DIAGNOSTICS, INC. TRUETRACK RR4523

Patients

Seq Age Sex Outcome Treatment
1