FDA Adverse Event Other Summary report: N

EPIC SYSTEM

MDR report key: 4494815 · Received February 4, 2015

Report

Report Number
MW5040626
Event Type
Other
Date Received
February 4, 2015
Report Date
November 7, 2014
Manufacturer
EPIC
Product Code
NSX
Report Source
Voluntary report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

ISSUE WITH EPIC SYSTEM IN WHICH DOSE IS CLEARED UPON ORDER VERIFICATION. THIS SPECIFICALLY OCCURS WHEN PHARMACISTS CHANGE THE PRODUCT THAT THE DOSE CLEARS. THIS IS A PROBLEM WITH THE LATEST VERSION OF EPIC AND HAS AFFECTED OTHER HOSPITALS AS WELL. EPIC KNOWS ABOUT THE ISSUE BUT THE FIX IS TAKING A LONG TIME. WE FIRST NOTIFIED THEM IN XXXXXXX AND THEY ALREADY KNEW ABOUT IT. EPIC SUGGESTED A TEMPORARY FIX BUT THAT CREATED A LOT MORE PROBLEMS SO WE COULDN'T IMPLEMENT IT. THERE HAVE BEEN SEVERAL CASES AT OUR HOSPITAL WHERE PHARMACISTS DIDN'T REALIZE THE DOSE DISAPPEARED AND VERIFIED THE ORDER. THE NURSE THEN RECEIVES AND ORDER WITHOUT A DOSE. ACCESS NUMBER:(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
82278 EPIC SYSTEM ELECTRONIC MEDICAL RECORDS NSX EPIC

Patients

Seq Age Sex Outcome Treatment
1