FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 4489254 · Received February 6, 2015

Report

Report Number
2939301-2015-04533
Event Type
Malfunction
Date Received
February 6, 2015
Report Date
January 20, 2015
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K082590
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP # 1 ¿ (03/10/2015).THE PATIENT¿S METER HAS BEEN RETURNED ON 2/17/2015 AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 2/27/2015 WITH THE FOLLOWING FINDINGS:THE METER PASSED ALL TESTING WITH NO FAULTS FOUND. THE REPORTED ISSUE COULD NOT BE REPRODUCED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2015, THE REPORTER CONTACTED LIFESCAN USA ALLEGING THAT THE SUBJECT METER (ONETOUCH PING) READ INACCURATELY HIGH COMPARED TO ANOTHER DEVICE ON THREE OCCASIONS. THE REPORTER CLAIMED OBTAINING BLOOD GLUCOSE READINGS OF "299, 336 AND 350MG/DL" RESPECTIVELY WITH THE SUBJECT METER AND "111, 167 AND 248MG/DL" RESPECTIVELY ON ANOTHER DEVICE. ALL THREE COMPARISONS WERE PERFORMED SEPARATELY, BUT EACH METER/METER COMPARISON WAS PERFORMED WITHIN 30 MINUTES OF EACH OTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS LIFESCAN¿S CRITERIA FOR ACCURACY. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
88008 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3524271

Patients

Seq Age Sex Outcome Treatment
1