FDA Adverse Event Malfunction Summary report: N

CLEAR CARE 3% HYDROGEN PEROXIDE CLEANING & DISINFECTION SOLUTION

MDR report key: 4466171 · Received January 24, 2015

Report

Report Number
MW5040448
Event Type
Malfunction
Date Received
January 24, 2015
Date of Event
January 17, 2015
Report Date
January 24, 2015
Manufacturer
ALCON LABORATORIES, INC.
Product Code
LPN
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

USING CLEAR CARE CONTACT LENS 3% HYDROGEN PEROXIDE CLEANING AND DISINFECTING SYSTEM, THE PLATINUM DISC CONTAINED IN THE DISINFECTING CONTAINER THAT IS PART OF THE SYSTEM FAILED TO EXHIBIT THE USUAL BUBBLES WHEN THE DISINFECTING SOLUTION WAS ADDED TO THE CONTAINER ALONG WITH THE CONTACT LENSES REQUIRING DISINFECTION. WHEN THE SOLUTION WAS USED WITH AN OLDER PLATINUM DISC, THE ...

Description of Event or Problem · 1

ADDITIONAL INFO RECEIVED FROM THE REPORTER ON 03/04/2015: I RECEIVED A REPLACEMENT CLEAR CARE 3% HYDROGEN PEROXIDE CLEANING AND DISINFECTION SOLUTION DIRECTLY FROM ALCON FOR A DEFECTIVE PRODUCT WHICH I ALSO REPORTED TO YOU ON 01/24/2015. THE REPLACEMENT PRODUCT HAS A DEFECTIVE PLATINUM NEUTRALIZING DISC IN THE CONTACT LENS DISINFECTING CASE PROVIDED WITH THE PRODUCT, CAUSING THE HYDROGEN PEROXIDE SOLUTION TO "OVER-BUBBLE" AND FLOW OUTSIDE OF THE CASE. WHEN COMPLETELY NEUTRALIZED, AS EVIDENCED BY THE CESSATION OF BUBBLING ACTION, THE CASE CONTAINS LESS THAN HALF THE REQUIRED SOLUTION NEEDED TO KEEP THE CONTACT LENSES HYDRATED. THE LOT NUMBER IS 235205F, EXPIRATION 2016/10. IT IS OBVIOUS THAT ALCON LABORATORIES HAS A QUALITY CONTROL PROBLEM AND, IF NOT CORRECTED, COULD POTENTIALLY CAUSE HARM TO THOSE CONTACT LENS USERS WHO DO NOT OBSERVE EITHER IT'S INACTION, OR OVER-REACTION, AND POTENTIALLY EXPOSE THEIR CORNEA TO UN-NEUTRALIZED HYDROGEN PEROXIDE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
57096 CLEAR CARE 3% HYDROGEN PEROXIDE CLEANING & DISINFECTION SOLUTION CLEAR CARE 3% HYDROGEN PEROXIDE CLEANING & DISINFECTION SOLUTION LPN ALCON LABORATORIES, INC. 2349299F
57097 CLEAR CARE 3% HYDROGEN PEROXIDE CLEANING AND DISINFECTION SOLUTION LENS CLEANSER --- ALCON 235205F

Patients

Seq Age Sex Outcome Treatment
1 68 YR