FDA Adverse Event Malfunction Summary report: N

NOMAD PRO

MDR report key: 4451339 · Received January 23, 2015

Report

Report Number
3005417494-2015-00001
Event Type
Malfunction
Date Received
January 23, 2015
Date of Event
December 23, 2014
Report Date
December 23, 2014
Manufacturer
ARIBEX, INC.
Product Code
EHD
PMA / PMN Number
K081664
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE WAS ASSEMBLED 30-APRIL-2012. THE INITIAL INCIDENT WAS REPORTED TO THE MFR ON (B)(4) 2014. BASED ON THE AVAILABLE INFO AT THAT TIME, THE INCIDENT WAS DETERMINED TO BE NOT REPORTABLE. UPON RECEIPT AND INSPECTION OF THE DEVICE HANDSET AND CHARGER, THE DATE OF AWARENESS WAS ESTABLISHED AS (B)(4) 2014 AND THE DETERMINATION WAS MADE TO REPORT THIS INCIDENT. THE INVESTIGATION FOUND EVIDENCE OF HEAVILY APPLIED DENTAL OFFICE CLEANERS AND FLUID INGRESS INTO THE INTERIOR OF THE HANDSET WHICH RESULTED IN A THERMAL EVENT. THE THERMAL EVENT WAS CONTAINED IN THE HANDSET ENCLOSURE AND NO INJURIES WERE REPORTED. THE NOMAD PRO OPERATOR MANUAL WARNS USERS THAT CONNECTING AREAS OF THE DEVICE ARE OPEN TO INGRESS, AND DAMAGE MAY OCCUR IF CLEANERS ARE SPRAYED DIRECTLY ON THE DEVICE. THIS CONCLUDES OUR INVESTIGATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE HANDSET CASING WAS PARTIALLY MELTED AND THE CHARGING CRADLE HAD CHARRING ON THE CONTACTS. NO INJURIES WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
53701 NOMAD PRO EXTRAORAL SOURCE X-RAY SYSTEM EHD ARIBEX, INC. FP-0005

Patients

Seq Age Sex Outcome Treatment
1