FDA Adverse Event Malfunction Summary report: N

DIMENSION XPAND WITH HM

MDR report key: 4443760 · Received January 22, 2015

Report

Report Number
1226181-2015-00046
Event Type
Malfunction
Date Received
January 22, 2015
Date of Event
December 22, 2014
Report Date
December 27, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
JGS
PMA / PMN Number
K112999
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC). A SIEMENS HEADQUARTERS SUPPORT CENTER (HSC) SPECIALIST REVIEWED THE INSTRUMENT DATA AND INSTRUCTED THE CUSTOMER TO CLEAN THE INTEGRATED MULTISENSOR TECHNOLOGY (IMT) PORT AND TO CLEAN THE IMT TUBING. THE HSC ALSO INSTRUCTED THE CUSTOMER TO PERFORM A SYSTEM DILUENT CHECK. THE CUSTOMER SUCCESSFULLY RAN QUALITY CONTROLS. THE CAUSE OF THE DISCORDANT SODIUM, POTASSIUM AND CHLORIDE RESULTS IS UNKNOWN. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

DISCORDANT SODIUM (NA), POTASSIUM (K) AND CHLORIDE (CL) RESULTS WERE OBTAINED ON MULTIPLE PATIENT SAMPLES ON A DIMENSION XPAND WITH HM INSTRUMENT. THE INITIAL NA, K AND CL RESULTS WERE REPORTED TO THE PHYSICIAN(S), WHO QUESTIONED THEM. THE CUSTOMER DID NOT PROVIDE CORRECTED NA, K AND CL RESULTS. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT NA, K AND CL RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
52837 DIMENSION XPAND WITH HM CLINICAL CHEMISTRY ANALYZER JGS SIEMENS HEALTHCARE DIAGNOSTICS DIMENSION XPAND WITH HM

Patients

Seq Age Sex Outcome Treatment
1