FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4432587 · Received January 15, 2015

Report

Report Number
1052693-2015-00025
Event Type
Malfunction
Date Received
January 15, 2015
Date of Event
December 16, 2014
Report Date
January 5, 2015
Manufacturer
NIPRO DIAGNOSTICS
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER EVALUATION SHOWED NO DEFECT FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER'S TEST STRIP HAD POOR STORAGE, USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CUSTOMER COMPLAINT OF HIGH BLOOD RESULTS. PERFORMED BACK TO BACK BLOOD TEST, 330MG/DL-(THE CUSTOMER ATE OBER 2 HOURS AGO). EXPECTED BLOOD GLUCOSE RANGE IS 130MG/DL-140ML/GL, BEFORE EATING. REVIEWED THE LAST FIVE BLOOD RESULTS FORM THE METER MEMORY: (THE TIME IS NOT SET); 288MG/DL, 12-16, 11:50 AM, +2 HOURS AFTER EATING; 227MG/DL, 12-16, 6:45AM, BEFORE EATING; 152MG/DL, 12-11, 9:30, 2 HOURS AFTER EATING; 180MG/DL, 12-10, 10:30AM, 2 HOURS AFTER EATING; 135MG/DL, 12-08, 2 HOURS AFTER EATING. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
37075 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS TRUETRACK RR4493

Patients

Seq Age Sex Outcome Treatment
1