FDA Adverse Event Malfunction Summary report: N

TELCARE BLOOD GLUCOSE MONITORING SYSTEM

MDR report key: 4425663 · Received January 8, 2015

Report

Report Number
3009348882-2014-00003
Event Type
Malfunction
Date Received
January 8, 2015
Date of Event
September 8, 2014
Report Date
January 6, 2014
Manufacturer
TELCARE, INC.
Product Code
NBW
Product Problem
Yes
Report Source
Distributor report
Reporter Location
LA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

PT CALLED ON (B)(6) 2014 AND CALLER INDICATED THAT SHE WENT INTO THE HOSPITAL ON (B)(6) 2014 AFTER A WEEK OF LOW READINGS UNDER 30 MG/DL BUT DID NOT REPORT ANY MEDICAL SYMPTOMS OR INJURY. SHE WAS CALLED ABOUT THE LOW READINGS AND ASKED IF SHE NEEDED AN AMBULANCE AND SHE SAID NO. THERE WAS NO INDICATION THAT TREATMENT WAS ADMINISTERED. SHE LATER CONSULTED HER DOCTOR ABOUT THE METER ACCURACY. THE TELCARE BGM WAS COMPARED TO THE DOCTOR'S METER (DEVICE MODEL NOT SPECIFIED). THE TWO METERS DIFFERED BY 30 MG/DL IN THEIR READINGS AND THE DOCTOR ADVISED THE PT TO STOP USING THE METER. CONTROL SOLUTION TESTS WERE CONDUCTED WITH THE TELCARE METER AND ALL WERE WITHIN RANGE. PT ALLEGES THAT THE METER IS PRODUCING INACCURATE RESULTS AND WOULD LIKE A REPLACEMENT MFR REF# 3008514395-2014-00003.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
19993 TELCARE BLOOD GLUCOSE MONITORING SYSTEM TELCARE GBM NBW TELCARE, INC. ME0001 NA

Patients

Seq Age Sex Outcome Treatment
1 60 YR