FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 4419743 · Received January 14, 2015

Report

Report Number
1061932-2015-00078
Event Type
Malfunction
Date Received
January 14, 2015
Date of Event
December 23, 2014
Report Date
December 23, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K081930
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT PROVIDE INFORMATION REGARDING SPECIFIC PATIENTS. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND FOUND THE HEMOGLOBIN CHAMBER WITH WHITE BUILDUP INSIDE THE CHAMBER. HE REPLACED CHAMBER TO CORRECT THE ISSUE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED HEMOGLOBIN BLANK SHIFT ERRORS WERE GENERATED WHEN USING THE UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM. THE CUSTOMER RESOLVED THE HEMOGLOBIN BLANK SHIFT ERRORS WITH TROUBLESHOOTING. AFTER RESOLUTION OF THE HEMOGLOBIN BLANK SHIFT ERRORS, THE CUSTOMER IDENTIFIED A SHIFT OF 0.6 G/DL IN THE HEMOGLOBIN TEST RESULTS FOR PATIENT SAMPLES AND A LOWER MCHC (MEAN CELL HEMOGLOBIN CONCENTRATION). THE PATIENT SPECIMENS WERE RERUN WHEN H&H (HEMOGLOBIN & HEMATOCRIT) FLAGS WERE TRIGGERED. (THE H & H FLAG IS AN OPERATOR DEFINED FLAG INDICATING THE HEMOGLOBIN AND HEMATOCRIT RESULTS DO NOT MATCH AND FURTHER REVIEW/ACTION IS REQUIRED.) THE ERRONEOUS HEMOGLOBIN TEST RESULTS WERE REPORTED OUT OF THE LABORATORY, HOWEVER, THERE WAS NO AFFECT ON PATIENT TREATMENT. QUALITY CONTROL SAMPLES RAN BEFORE THE EVENT WERE ACCEPTABLE. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
32182 UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1