FDA Adverse Event Malfunction Summary report: N

DIMENSION EXL WITH LM

MDR report key: 4411873 · Received January 13, 2015

Report

Report Number
1226181-2015-00027
Event Type
Malfunction
Date Received
January 13, 2015
Date of Event
December 27, 2014
Report Date
December 28, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
JGS
PMA / PMN Number
K130276
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC). A SIEMENS HEADQUARTERS SUPPORT CENTER (HSC) SPECIALIST EVALUATED THE INSTRUMENT DATA AND INSTRUCTED THE CUSTOMER TO REPLACE TUBING AND PERFORM A BACK FLUSH OF THE ROTARY VALVE SEAL. THE HSC ALSO INSTRUCTED THE CUSTOMER TO CHECK AND INCREASE THE PUMP RATE. THE CUSTOMER SUCCESSFULLY RAN QUALITY CONTROLS. THE CAUSE OF THE DISCORDANT POTASSIUM, SODIUM AND CHLORIDE RESULTS IS UNKNOWN. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW SODIUM (NA), POTASSIUM (K) AND CHLORIDE (CL) RESULTS WERE OBTAINED ON ONE PATIENT SAMPLE ON A DIMENSION EXL WITH LM INSTRUMENT. THE DISCORDANT NA, K AND CL RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS REPEATED ON AN ALTERNATE SYSTEM, RESULTING HIGHER. THE REPEATED NA, K AND CL RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT NA, K AND CL RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
29510 DIMENSION EXL WITH LM CLINICAL CHEMISTRY SYSTEM JGS SIEMENS HEALTHCARE DIAGNOSTICS DIMENSION EXL WITH LM

Patients

Seq Age Sex Outcome Treatment
1