FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 4394619 · Received January 7, 2015

Report

Report Number
1061932-2015-00018
Event Type
Malfunction
Date Received
January 7, 2015
Date of Event
December 13, 2014
Report Date
December 13, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K140911
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT. THE FSE CLEANED THE INSIDE OF THE HGB CHAMBER (HGB) TO RESOLVE THE REPORTED ISSUE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM FAILED DAILY CHECK FOR HEMOGLOBIN (HGB) ON STARTUP. BECKMAN COULTER (BEC) CUSTOMER TECHNICAL SUPPORT (CTS) TROUBLESHOOTED THE INSTRUMENT WITH THE CUSTOMER, BUT COULD NOT RESOLVE THE ISSUE. BEC FIELD SERVICE WAS DISPATCHED TO THE SITE. THERE WERE NO ERRONEOUS PATIENT RESULTS GENERATED AND PATIENT TREATMENT WAS NOT IMPACTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
12641 UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1