TRUERESULT
Report
- Report Number
- 1052693-2014-00613
- Event Type
- Malfunction
- Date Received
- December 24, 2014
- Date of Event
- November 13, 2014
- Report Date
- January 5, 2016
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K080641
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER
Narratives
PRODUCT NOT YET RETURNED FOR EVALUATION. (B)(4). MANUFACTURER ACKNOWLEDGES LATENESS OF THE REPORT, PER INTERNAL CORRECTIVE ACTION. THIS REPORT SHOULD HAVE BEEN IDENTIFIED AS REPORTABLE WITHIN 30 DAYS OF THE IDENTIFICATION (11/13/2014).
(B)(4) INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION:STRIP ISSUE OR USER HAS LOW GLUCOSE VALUE. PRODUCT CODES UPDATED.
CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". THE CUSTOMER CONFIRMS WHEN USING THIS SPECIFIC VIAL, LOT NUMBER PR1862: THE METER DISPLAYS "LO". THE LAST 3 RESULTS FROM THE METER MEMORY: 101MG/DL, ON (B)(6) 2014 - 04:39PM. LO, ON (B)(6) 2014 - 04:37PM. LO, ON (B)(6) 2014 - 04:36PM. NO ADVERSE EVENT REPORTED.
CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". THE CUSTOMER CONFIRMS WHEN USING THIS SPECIFIC VIAL, LOT NUMBER PR1862: THE METER DISPLAYS "LO". THE LAST 3 RESULTS FORM THE METER MEMORY: 101MG/DL ON (B)(6) 2014 - 04:39PM; LO ON (B)(6) 2014 - 04:37PM; LO ON (B)(6) 2014 - 04:36PM. NO ADVERSE EVENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 851099 | TRUERESULT | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUERESULT | PR1862 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 0 YR |