FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4373225 · Received December 24, 2014

Report

Report Number
1052693-2014-00614
Event Type
Malfunction
Date Received
December 24, 2014
Date of Event
November 13, 2014
Report Date
January 5, 2016
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVAL. (B)(4). MFR ACKNOWLEDGES LATENESS OF REPORT, PER INTERNAL CORRECTIVE ACTION. THIS REPORT SHOULD HAVE BEEN IDENTIFIED AS REPORTABLE WITHIN 30 DAYS OF THE IDENTIFICATION ((B)(6) 2014).

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: STRIP ISSUE OR USER HAS LOW GLUCOSE VALUE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". THE CUSTOMER CONFIRMS WHEN USING THIS SPECIFIC VIAL, LOT NUMBER PR1862: THE METER DISPLAYS "LO". TRUE RESULT METER/ (B)(4) 1) 97MG/DL ON (B)(6) 2014 - 04:41PM; 2) "LO" ON (B)(6) 2014 - 04:39PM; 3) 315MG/DL ON (B)(6) 2014 - 03:37PM; NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". THE CUSTOMER CONFIRMS WHEN USING THIS SPECIFIC VIAL, LOT NUMBER PR1862: THE METER DISPLAYS "LO". TRUE RESULT METER: (B)(4), 97MG/DL ON (B)(6) 2014 AT 4:41PM; "LO" ON (B)(6) 2014 AT 4:39PM; 315MG/DL ON (B)(6) 2014 AT 3:37PM. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
851793 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR1862

Patients

Seq Age Sex Outcome Treatment
1 0 YR