FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 4367485 · Received December 29, 2014

Report

Report Number
3004753838-2014-37018
Event Type
Malfunction
Date Received
December 29, 2014
Date of Event
December 3, 2014
Report Date
December 3, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4). SUBSEQUENT TO THE INITIAL MDR, THE COMPLAINT SENSOR DEVICE WAS NOT RETURNED TO DEXCOM. THE TRANSMITTER DEVICE (9438-05), USED WITH THE COMPLAINT SENSOR DEVICE, WAS RETURNED ON (B)(4) 2014. THE RETURNED TRANSMITTER WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THE REPORTED FAULT COULD NOT BE REPRODUCED AND THERE WAS NO FAILURE DETECTED. THE DEVICE WAS DETERMINED TO BE OPERATING WITHIN THE REQUIRED SPECIFICATIONS WITHOUT MALFUNCTION. THE REPORTED EVENT OF INACCURACIES COULD NOT BE CONFIRMED.

Description of Event or Problem · 1

PATIENT'S FATHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6 )2014 TO REPORT CONTINUOUS GLUCOSE MONITORING (CGM) INACCURACIES COMPARED TO BLOOD GLUCOSE METER ON (B)(6) 2014. AT THE TIME OF CONTACT THE PATIENT'S FATHER DID NOT REPORT ANY INJURY OR MEDICAL INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
853145 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 NI

Patients

Seq Age Sex Outcome Treatment
1 16 YR