FDA Adverse Event Malfunction Summary report: N

NIM® 3.0 MAINFRAME

MDR report key: 4356127 · Received December 23, 2014

Report

Report Number
1045254-2014-00340
Event Type
Malfunction
Date Received
December 23, 2014
Report Date
December 3, 2014
Manufacturer
MEDTRONIC XOMED INC.
Product Code
ETN
PMA / PMN Number
K083124
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(6). CONCOMITANT PRODUCT: 8253200: PATIENT INTERFACE RESPONSE 3.0, SERIAL # (B)(4), LOT # 207443352, MANUFACTURED DATE- (B)(6) 2013. (B)(4). THE MAINFRAME (PART # 8253001) AND PATIENT INTERFACE (PART # 8253200) WERE RETURNED FOR EVALUATION. EVALUATION OF THE MAINFRAME (PART # 8253001) COULD NOT DUPLICATE CUSTOMER'S ISSUE ¿NOT STIMULATING NERVE.¿ EVALUATION FOUND THAT THE UNIT DISPLAY SCREEN WAS UNRESPONSIVE SINCE THE TOUCHSCREEN WAS SCRATCHED, BEZEL GASKET WAS STICKY AND TOUCHSCREEN BOARD VOLUME KNOB WAS LOOSE. EVALUATION ALSO FOUND THAT THE UNIT FAILED SOFTWARE UPGRADE DUE TO DSP BOARD FAILURE. THE UNIT WAS REPAIRED AND TESTED TO SPECIFICATION. EVALUATION OF PATIENT INTERFACE (PART # 8253200) FOUND THAT STIM 1 WAS NOT WORKING DUE TO A BLOWN FUSE. THE BLOWN FUSE WAS REPLACED AND TESTED TO MANUFACTURING SPECIFICATIONS. RESULTS: STRESS PROBLEM. (B)(4). THIS DEVICE IS USED FOR THERAPEUTIC PURPOSES.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DEVICE WAS NOT WORKING PROPERLY, IT WAS NOT STIMULATING THE NERVE. THERE WAS NO REPORTED PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
848007 NIM® 3.0 MAINFRAME STIMULATOR, NERVE ETN MEDTRONIC XOMED INC. 8253001 207457055

Patients

Seq Age Sex Outcome Treatment
1