BP ADVANCED PERSONAL DOUBLE
Report
- Report Number
- 1419937-2014-00906
- Event Type
- Malfunction
- Date Received
- December 9, 2014
- Date of Event
- November 17, 2014
- Report Date
- December 3, 2014
- Manufacturer
- MEDELA, INC.
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
THE CUSTOMER REPORTED SPARKING FROM EXPOSED WIRES ON THE TRANSFORMER. SHE DID NOT REPORT OF ANY INJURY OR FIRE. PRODUCT WAS RECEIVED AND EVALUATED ON 12/03/2014 BY QE. AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ON-GOING. A VISUAL EXAMINATION OF THE CORD REVEALED THERE WERE EXPOSED WIRES ON CORD NEAR BASE OF HOUSING AND THE CORD WAS TWISTED. THE POWER SUPPLY WAS UNSAFE TO PLUG IN SO THE VOLTAGE ACROSS THE DC PLUG WAS NOT MEASURED. RESISTANCE ACROSS THE AC BLADES MEASURED AS 58.2 OHMS, WHICH IS NORMAL AND INDICATES THAT THE THERMAL FUSE DID NOT BLOW.
THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT THE TRANSFORMER WIRES OF HER ADVANCED PERSONAL DOUBLE BREAST PUMP HAD SPARKED WHICH IS A SAFETY RISK.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 792854 | BP ADVANCED PERSONAL DOUBLE | HGX | HGX | MEDELA, INC. | 9207010/57065 | PRIOR TO REV L/1111 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |