FDA Adverse Event Malfunction Summary report: N

BP ADVANCED PERSONAL DOUBLE

MDR report key: 4339924 · Received December 9, 2014

Report

Report Number
1419937-2014-00906
Event Type
Malfunction
Date Received
December 9, 2014
Date of Event
November 17, 2014
Report Date
December 3, 2014
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED SPARKING FROM EXPOSED WIRES ON THE TRANSFORMER. SHE DID NOT REPORT OF ANY INJURY OR FIRE. PRODUCT WAS RECEIVED AND EVALUATED ON 12/03/2014 BY QE. AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ON-GOING. A VISUAL EXAMINATION OF THE CORD REVEALED THERE WERE EXPOSED WIRES ON CORD NEAR BASE OF HOUSING AND THE CORD WAS TWISTED. THE POWER SUPPLY WAS UNSAFE TO PLUG IN SO THE VOLTAGE ACROSS THE DC PLUG WAS NOT MEASURED. RESISTANCE ACROSS THE AC BLADES MEASURED AS 58.2 OHMS, WHICH IS NORMAL AND INDICATES THAT THE THERMAL FUSE DID NOT BLOW.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT THE TRANSFORMER WIRES OF HER ADVANCED PERSONAL DOUBLE BREAST PUMP HAD SPARKED WHICH IS A SAFETY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
792854 BP ADVANCED PERSONAL DOUBLE HGX HGX MEDELA, INC. 9207010/57065 PRIOR TO REV L/1111

Patients

Seq Age Sex Outcome Treatment
1