FDA Adverse Event Malfunction Summary report: N

RT-5100

MDR report key: 4304448 · Received November 24, 2014

Report

Report Number
3002807715-2014-00038
Event Type
Malfunction
Date Received
November 24, 2014
Report Date
July 7, 2014
Manufacturer
NIDEK CO., LTD.
Product Code
HKN
Removal / Correction Number
Z-1853-2014
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

THE AFFECTED DEVICE WAS NOT RETURNED TO NIDEK FOR EVAL. THE DEVICE HAS NOT BEEN EVALUATED YET; HOWEVER, A SERVICE ENGINEER WOULD CONDUCT AN ON-SITE EVAL AND PERFORM THE PREVENTIVE MAINTENANCE ACCORDING TO THE RECALL PROCEDURE. NIDEK CONTACTED THE CUSTOMER TO VERIFY THE COMPLAINT ABOUT THE INJURY AND CONFIRMED THAT THE INJURY WAS MINOR. IT WAS A SMALL CUT. NO MED OR SURGICAL INTERVENTION WAS REQUIRED FOR THE INJURY. IF ADDITIONAL SIGNIFICANT INFO IS RECEIVED AT A LATER DATE AFTER THE EVAL, A FOLLOW UP REPORT WILL BE SUBMITTED. NIDEK INC CONSIDERS IT A REPORTABLE EVENT AS THE DEVICE HAS MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR.

Description of Event or Problem · 1

NIDEK RECEIVED A COMPLAINT FROM A CUSTOMER ON (B)(6) 2014. CUSTOMER REPORTED THAT DURING THE USE OF RT 5100 SN (B)(4), THE NEAR POINT CHART ARM FELL DOWN. THE NEAR POINT CHART ARM HIT THE DOCTOR ON THE FACE. DR COMPLAINED OF SMALL CUT ON THE NOSE DUE TO THE ARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
762139 RT-5100 REFRACTOR HKN NIDEK CO., LTD. RT-5100

Patients

Seq Age Sex Outcome Treatment
1 UNK