RT-5100
Report
- Report Number
- 3002807715-2014-00036
- Event Type
- Malfunction
- Date Received
- November 24, 2014
- Date of Event
- May 1, 2014
- Report Date
- October 31, 2014
- Manufacturer
- NIDEK CO, LTD.
- Product Code
- HKN
- Removal / Correction Number
- Z-1853-2014
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE AFFECTED DEVICE WAS NOT RETURNED TO NIDEK FOR EVALUATION. THE DEVICE HAS NOT BEEN EVALUATED YET. HOWEVER, A SERVICE ENGINEER WOULD CONDUCT AN ON-SITE EVALUATION AND PERFORM THE PREVENTIVE MAINTENANCE ACCORDING TO THE RECALL PROCEDURE. NIDEK CONTACTED THE CUSTOMER TO VERIFY THE COMPLAINT ABOUT THE INJURY AND CONFIRMED THAT THE INJURY WAS MINOR, IT WAS A SMALL BRUISE. THE CUSTOMER ALSO MENTIONED THAT THE EVENT OCCURRED SIX MONTHS BACK. NO MEDICAL OR SURGICAL INTERVENTION WAS REQUIRED FOR THE INJURY. IF ADDITIONAL SIGNIFICANT INFORMATION IS RECEIVED AT A LATER DATE AFTER THE EVALUATION, A FOLLOW-UP REPORT WILL BE SUBMITTED. NIDEK INC. CONSIDERS IT A REPORTABLE EVENT AS THE DEVICE HAS MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR.
NIDEK RECEIVED A COMPLAINT FROM THE CUSTOMER ON (B)(6) 2014. CUSTOMER REPORTED THAT DURING THE USE OF RT-5100 SN (B)(4), THE NEAR POINT CHART ARM FELL DOWN. THE NEAR POINT CHART ARM HIT THE DOCTOR ON THE HEAD. DOCTOR COMPLAINED OF SMALL INJURY DUE TO THE ARM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 761854 | RT-5100 | REFRACTOR | HKN | NIDEK CO, LTD. | RT-5100 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |