BEUDAMED
    FDA Adverse Event Other Summary report: N

    CAREX

    MDR report key: 4300540 · Received December 2, 2014

    Report

    Report Number
    MW5039384
    Event Type
    Other
    Date Received
    December 2, 2014
    Date of Event
    November 20, 2014
    Manufacturer
    CAREX
    Product Code
    IPS
    Report Source
    Voluntary report
    Reporter Location
    TX, US
    Reporter Occupation
    OTHER

    Narratives

    Description of Event or Problem · 1

    MY (B)(6) MOTHER IN LAW PURCHASED A CAREX QUAD WALKING CANE FROM (B)(6) IN (B)(6) IN (B)(6) OF 2014. LAST NIGHT SHE FELL COMING TO OPEN HER DOOR FOR USE TO GET IN BECAUSE THE CANE SNAPPED IN TWO. MY FATHER IN LAW DID NOT HEAR HER YELL FOR HIM SO SHE HAD TO CRAWL ON HER KNEES ABOUT A FOOT AND HALF TO UNLOCK HER DOOR SO I COULD GET IN. HER SAVING GRACE WAS THE DINING TABLE BEING CLOSE ENOUGH TO HELP HER AND THE FACT THAT SHE WAS NOT OUTSIDE. OTHERWISE SHE COLD HAVE REALLY HURT SOMETHING OR IMPALED HERSELF FROM THE PART OF THE CANE STILL STANDING UP. WHEN I CALLED (B)(6) THEIR ONLY COMMENT WAS THAT THEY HAVE A 90 DAY RETURN POLICY. THE CAREX COMPANY HAS NOT RETURNED MY CALL AS OF YET. RETAILER: (B)(6). RETAILER STATE: (B)(6). EXPLANATION: I TOOK THE PRODUCT HOME WITH ME AND CAN SEND PICTURES IF NEEDED. I HAVE LEFT A MESSAGE FOR CUSTOMER SERVICE TO CALL ME AT CAREX. (B)(4).

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    777048 CAREX QYUAD CANE - METAL BLACK IPS CAREX

    Patients

    Seq Age Sex Outcome Treatment
    1 88 YR