FDA Adverse Event Malfunction Summary report: N

SONICARE

MDR report key: 4281600 · Received November 20, 2014

Report

Report Number
3026630-2014-00032
Event Type
Malfunction
Date Received
November 20, 2014
Date of Event
October 15, 2014
Report Date
November 5, 2014
Manufacturer
PHILIPS ORAL HEALTHCARE, INC.
Product Code
JEQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ON OCTOBER 15, 2014, CONSUMER HAS AGREED TO RETURN THE PRODUCT FOR EVALUATION.

Description of Event or Problem · 1

CUSTOMER CLAIMS TWO BRUSH HEADS CRACKED WITHIN FIRST TWO DAYS OF USE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
753587 SONICARE SENSITIVE BRUSH HEAD JEQ PHILIPS ORAL HEALTHCARE, INC.

Patients

Seq Age Sex Outcome Treatment
1 UNK