FDA Adverse Event
Malfunction
Summary report: N
SONICARE
MDR report key: 4281600
·
Received November 20, 2014
Report
- Report Number
- 3026630-2014-00032
- Event Type
- Malfunction
- Date Received
- November 20, 2014
- Date of Event
- October 15, 2014
- Report Date
- November 5, 2014
- Manufacturer
- PHILIPS ORAL HEALTHCARE, INC.
- Product Code
- JEQ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
ON OCTOBER 15, 2014, CONSUMER HAS AGREED TO RETURN THE PRODUCT FOR EVALUATION.
Description of Event or Problem · 1
CUSTOMER CLAIMS TWO BRUSH HEADS CRACKED WITHIN FIRST TWO DAYS OF USE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 753587 | SONICARE | SENSITIVE BRUSH HEAD | JEQ | PHILIPS ORAL HEALTHCARE, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |