FDA Adverse Event Malfunction Summary report: N

AXIOM MULTIX MT

MDR report key: 4269192 · Received November 13, 2014

Report

Report Number
2240869-2014-08382
Event Type
Malfunction
Date Received
November 13, 2014
Date of Event
October 14, 2014
Report Date
October 21, 2014
Manufacturer
SIEMENS MEDICAL SOLUTIONS USA, INC.
Product Code
IZZ
PMA / PMN Number
K971452
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE CONCERNED SYSTEM WAS REPAIRED BY THE ENGINEER AND RETURNED TO SERVICE. A CUSTOMER SITE VISIT WAS PLANNED BY THE DEVELOPMENT EXPERT. THE REPORTED ISSUE IS UNDER INVESTIGATION AND A SUPPLEMENTAL REPORT WILL BE SUBMITTED ONCE ADD'L INFO HAS BEEN RECEIVED. CUSTOMER'S ADDRESS: (B)(6). THIS REPORT WAS FILED (B)(6) 2014.

Description of Event or Problem · 1

A CUSTOMER REPORTED THE 3D TUBE WAS STIFF TO MOVE ON THE MULTIX MT SYSTEM AND REQUESTED SERVICE. A SIEMENS ENGINEER WAS DISPATCHED TO THE FACILITY. UPON INSPECTION THE ENGINEER NOTICED THAT HET TRANSVERSE ROLLER WAS HANGING OVER THE EDGE OF THE RAIL. THE SECURING PINS FOR THE TRANSVERSE BRIDGE ASSEMBLY CAME OUT AND WERE NOT LOCKING THE TRANSVERSE RAIL TO THE CARRIAGE UNSTABLE. ALTHOUGH THERE HAVE BEEN NO REPORT OF ANY INJURIES IN THIS EVENT, THE WHOLE 3D ASSEMBLY COULD POTENTIALLY CRASH DOWN DURING AN EXAMINATION. THE REPORTED EVENT OCCURRED IN THE (B)(6).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
732157 AXIOM MULTIX MT RADIOLOGIC TABLE IZZ SIEMENS MEDICAL SOLUTIONS USA, INC. 8395415 NA

Patients

Seq Age Sex Outcome Treatment
1 Other