FDA Adverse Event Summary report: N

RAPIDPOINT 405

MDR report key: 4261099 · Received November 19, 2014

Report

Report Number
1217157-2014-00173
Date Received
November 19, 2014
Date of Event
October 18, 2014
Report Date
October 20, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
GKR
PMA / PMN Number
K020616
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER SHOULD NOT HAVE RUN PATIENT SAMPLES WHEN AUTOMATIC QUALITY CONTROL (AQC) LEVEL 2 AND LEVEL 3 RESULTS FAILED FOR PH. SIEMENS REPRESENTATIVE CHECKED THE INSTRUMENT AND FOUND OUT THAT SYSTEM WAS ON "UNRESTRICTED" MODE SO CHANGED IT TO "RESTRICTED" MODE. CUSTOMER HAS BEEN INSTRUCTED TO PUT SECURITY MEASURES IN PLACE FOR ONLY DESIGNATED OPERATORS TO BE ABLE TO PERFORM CERTAIN ACTIONS. INSTRUMENT IS WORKING AS INTENDED.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THEY RE-ENABLED SENSOR FOR PH WHEN AUTOMATIC QUALITY CONTROL (AQC) LEVEL 2 AND LEVEL 3 FAILED FOR PH ON THE INSTRUMENT. CUSTOMER REPORTED THAT 10 PATIENT SAMPLES WERE RUN DURING THE TIME OF THE AQC PH FAILED AND BEING RESTORED. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
749566 RAPIDPOINT 405 RP 405 GKR SIEMENS HEALTHCARE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1