FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4260367 · Received November 18, 2014

Report

Report Number
2032227-2014-53945
Event Type
Malfunction
Date Received
November 18, 2014
Date of Event
October 21, 2014
Report Date
October 21, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD UNRESPONSIVE ACT BUTTON DUE TO CORRODED KEYPAD TRACES HOWEVER, NO BUTTON ERROR ALARMS NOTED DURING TESTING. NO FURTHER TESTING POSSIBLE DUE TO BUTTON ANOMALY. THE INSULIN PUMP WAS RECEIVED WITH CRACKED CASE AT BATTERY TUBE THREADS. UNIT RECEIVED WITH MINOR SCRATCHED LIQUID CRYSTAL DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTS TO HAVE RECEIVED A BUTTON ERROR ALARM WHILE ATTEMPTING A BOLUS DELIVERY AND WAS NOT ABLE TO CLEAR. CUSTOMER'S BLOOD GLUCOSE WAS 175 MG/DL. AFTER TROUBLESHOOTING, CUSTOMER WAS ADVISED THAT INSULIN PUMP WOULD NEED TO BE REPLACED. NO FURTHER INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
745141 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAL

Patients

Seq Age Sex Outcome Treatment
1 36 YR