FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 1500

MDR report key: 4257071 · Received November 18, 2014

Report

Report Number
1226181-2014-00594
Event Type
Malfunction
Date Received
November 18, 2014
Date of Event
October 21, 2014
Report Date
October 21, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
MZV
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER INSTRUMENT AND INSTRUMENT DATA EVALUATION, THE CSE DETERMINED THAT THERE WAS NO INSTRUMENT MALFUNCTION DURING THE TIME OF THE EVENT. THE HEADQUARTERS SUPPORT CENTER DETERMINED THAT THE POTASSIUM SAMPLE WAS PROCESSED PRE-CENTRIFUGED, WHICH INDICATES THE SAMPLE UNDERWENT POOR PRE-ANALYTICAL SAMPLE HANDLING. THE CAUSE OF THE DISCORDANT POTASSIUM RESULT IS UNKNOWN. THE CUSTOMER SUCCESSFULLY REPEATED THE POTASSIUM RESULT. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

A DISCORDANT, FALSELY ELEVATED POTASSIUM (K) RESULT WAS OBTAINED ON ONE PATIENT SAMPLE ON A DIMENSION VISTA 1500 INSTRUMENT. IT IS UNKNOWN IF THE DISCORDANT K RESULT WAS REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS REPEATED ON THE SAME INSTRUMENT, RESULTING LOWER. THE SAME SAMPLE WAS REPEATED TWO TIMES ON ALTERNATE INSTRUMENTS, BOTH RESULTING LOWER. IT IS UNKNOWN AS TO WHICH REPEAT RESULT WAS REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT K RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
745821 DIMENSION VISTA 1500 CLINICAL CHEMISTRY SYSTEM MZV SIEMENS HEALTHCARE DIAGNOSTICS DIMENSION VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1