FDA Adverse Event Malfunction Summary report: N

TRUE2GO

MDR report key: 4253459 · Received November 12, 2014

Report

Report Number
1052693-2014-00523
Event Type
Malfunction
Date Received
November 12, 2014
Date of Event
October 17, 2014
Report Date
December 11, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080710
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAS HIGH GLUCOSE VALUE. CORRECTION OF DATE OF EVENT :(B)(6) 2014.

Description of Event or Problem · 1

CONSUMER COMPLAINED OF BLOOD GLUCOSE RESULTS READING "HI". PERFORMED BLOOD TEST DURING THE TIME OF THE CALL WITH A RESULT OF 368MG/DL. RESULTS IN MEMORY WERE "HI", 314MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINED OF BLOOD GLUCOSE RESULTS READING "HI". PERFORMED BLOOD TEST DURING THE TIME OF THE CALL WITH A RESULT OF 368MG/DL. RESULTS IN MEMORY WERE "HI", 314MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
729546 TRUE2GO BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUE2GO PR1956

Patients

Seq Age Sex Outcome Treatment
1 0 YR