FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4253457 · Received November 12, 2014

Report

Report Number
1052693-2014-00518
Event Type
Malfunction
Date Received
November 12, 2014
Date of Event
October 15, 2014
Report Date
December 11, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAS HIGH GLUCOSE VALUE.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULTS READING "HI". CONSUMER DECLINED TO PERFORM BLOOD TEST AT THE TIME OF THE CALL. LAST 5 RESULTS IN MEMORY WERE 366MG/DL, "HI", 78MG/DL, 163MG/DL, AND 140MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULTS READING "HI". CONSUMER DECLINED TO PERFORM BLOOD TEST AT THE TIME OF THE CALL. LAST 5 RESULTS IN MEMORY WERE 366MG/DL, "HI", 78MG/DL, 163MG/DL, AND 140MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
729674 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RR4387

Patients

Seq Age Sex Outcome Treatment
1 0 YR