FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4252221 · Received November 14, 2014

Report

Report Number
2032227-2014-52825
Event Type
Malfunction
Date Received
November 14, 2014
Date of Event
October 12, 2014
Report Date
October 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN HAD A BLANK DISPLAY DUE TO A CORRODED BATTERY TUBE. THE FUNCTIONAL TESTS COULD NOT BE PERFORMED DUE TO THE BLANK DISPLAY. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4)

Description of Event or Problem · 1

CUSTOMER REPORTS TO HAVE RECEIVED A BLANK SCREEN AND A MOTOR ERROR ALARM DURING BASAL. CUSTOMER'S BLOOD GLUCOSE WAS 175 MG/DL. DURING TROUBLESHOOTING, IT WAS FOUND THAT CUSTOMER WAS NOT EXPOSED TO MAGNETIC FIELD OR MRI. CUSTOMER DOES USE SENSOR FEATURES. CUSTOMER IS ABLE TO COMPLETE REWIND SEQUENCE. AFTER TROUBLESHOOTING, CUSTOMER WAS ADVISED THAT INSULIN PUMP WOULD NEED TO BE REPLACED. NO FURTHER INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
736382 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 51 YR