FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4252133 · Received November 14, 2014

Report

Report Number
2032227-2014-52739
Event Type
Malfunction
Date Received
November 14, 2014
Date of Event
October 18, 2014
Report Date
October 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS NOT ABLE TO OVER-RIDE THE ACTIVE INSULIN FUNCTION ON THE PUMP SO THAT THE PUMP WOULD DELIVER THE ORIGINAL CALCULATED DOSE IN INSTANCES WHERE A PREVIOUS NO DELIVERY CAUSED THAT INFORMATION TO BE INVALID. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 348 MG/DL. IT WAS EXPLAINED THAT THE BOLUS WIZARD DOES PROVIDE A REVIEW OF THE MATH BEFORE THEY CAN DELIVER THE INSULIN AND THEY CAN THEN MANUALLY ADD BACK IN THE INSULIN PER HEALTH CARE PROFESSIONAL'S INSTRUCTIONS. CUSTOMER WAS REFERRED TO THEIR HEALTH CARE PROFESSIONAL FOR FURTHER INSTRUCTIONS. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
737767 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAL

Patients

Seq Age Sex Outcome Treatment
1 38 YR