FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 4251605 · Received November 14, 2014

Report

Report Number
1826988-2014-00407
Event Type
Malfunction
Date Received
November 14, 2014
Date of Event
October 21, 2014
Report Date
October 21, 2014
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED STATING HE WAS GETTING HIGH BLOOD GLUCOSE READINGS ON THE CONTOUR. HE RAN A BLOOD TEST ON ONE CONTOUR METER AND THE READING WAS 138MG/DL. DURING THE CALL HE RETESTED ON ANOTHER CONTOUR METER AND THE READING WAS 78MG/DL. THE DIFFERENCES BETWEEN READINGS FALL IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCES CLINICALLY SIGNIFICANT. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE TEST STRIPS ARE EXPECTED TO BE RETURNED FOR EVALUATION. NEW METER AND STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
737192 CONTOUR BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC 7098C 3MJ3B01

Patients

Seq Age Sex Outcome Treatment
1