FDA Adverse Event Malfunction Summary report: N

TRUE2GO

MDR report key: 4251132 · Received November 5, 2014

Report

Report Number
1052693-2014-00500
Event Type
Malfunction
Date Received
November 5, 2014
Date of Event
October 12, 2014
Report Date
December 11, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080710
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: STRIP ISSUE OR USER HAS LOW GLUCOSE VALUE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. CALLER STATES NORMALLY RANGES SHOULD BE AROUND 160-170MG/DL. PERFORMED BACK TO BACK BLOOD TESTS AND BOTH RESULTED IN "LO" LAST 4 TESTS IN MEMORY: "LO", 154 MG/DL, 223 MG/DL, 294MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. CALLER STATES NORMALLY RANGES SHOULD BE AROUND 160-170MG/DL. PERFORMED BACK TO BACK BLOOD TESTS AND BOTH RESULTED IN "LO". LAST 4 BLOOD RESULT IN MEMORY: "LO", 154MG/DL, 223MG/DL, 294MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
710269 TRUE2GO BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUE2GO PR1793

Patients

Seq Age Sex Outcome Treatment
1 0 YR