FDA Adverse Event Malfunction Summary report: N

TRUE RESULT

MDR report key: 4251109 · Received November 5, 2014

Report

Report Number
1052693-2014-00488
Event Type
Malfunction
Date Received
November 5, 2014
Date of Event
October 7, 2014
Report Date
December 11, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVALUATION. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: STRIP ISSUE. OR USER HAS LOW GLUCOSE VALUE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". LAST 5 TESTS IN MEMORY: "LO", "LO", 173MG/DL, 166MG/DL, 124MG/DL. CUSTOMER NORMALLY READS BETWEEN 43-124MG/DL. BACK TO BACK BLOOD TESTS PERFORMED AT THE TIME OF THE CALL WERE 96 AND 71MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". LAST 5 TESTS IN MEMORY: "LO", "LO", 173MG/DL, 166MG/DL, 124MG/DL. CUSTOMER NORMALLY READS BETWEEN 43-124MG/DL. BACK TO BACK BLOOD TEST PERFORMED AT THE TIME OF THE CALL WERE 96 AND 71 MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
710443 TRUE RESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PP1736

Patients

Seq Age Sex Outcome Treatment
1 0 YR