FDA Adverse Event Malfunction Summary report: N

INSULIN INFUSION PU,P

MDR report key: 4250355 · Received November 7, 2014

Report

Report Number
2032227-2014-49535
Event Type
Malfunction
Date Received
November 7, 2014
Date of Event
October 10, 2014
Report Date
October 10, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IS IT UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE PATIENT REPORTED THAT THE INSULIN PUMP IS NOT STORING INFORMATION, LOADED JAVA AND IS STILL NOT GETTING READINGS. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS UNKNOWN MG/DL. THE CUSTOMER GOT DISCONNECTED BEFORE BEING TRANSFERRED OVER AND ATTEMPTED TO CALL BACK BUT NO ANSWERED. NO FURTHER INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
719480 INSULIN INFUSION PU,P OYC MEDTRONIC MINIMED MMT-XXX

Patients

Seq Age Sex Outcome Treatment
1 11 YR