FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4243989 · Received November 11, 2014

Report

Report Number
2032227-2014-50369
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 14, 2014
Report Date
October 14, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD RECEIVED AN ALARM ON MONDAY, (B)(6) 2014 AND COUNTING UP FROM 1 TO 8 AND THEN THE PUMP RESET ITSELF. EVER SINCE THEN, THE PUMP HAS BEEN NORMAL. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 170 MG/DL AND THEIR MOST CURRENT READING WAS 141 MG/DL. CUSTOMER HAD A DISPLAYABLE HISTORY CHECK FAILED ON STARTUP ALERT. CUSTOMER DECLINED TROUBLESHOOTING SINCE THE PUMP WAS WORKING CORRECTLY. CUSTOMER RAN SELF TEST AND THE PUMP PASSED. NO FURTHER ASSISTANCE AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
725252 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 18 YR