FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4243978 · Received November 11, 2014

Report

Report Number
2032227-2014-50358
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 14, 2014
Report Date
October 14, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

NO BLOOD GLUCOSE LEVELS REPORTED. THE CUSTOMER REPORTED HAVING ISSUES WITH THE SENSOR GLUCOSE LEVELS READING BEING DIFFERENT FROM THE BLOOD GLUCOSE LEVELS READING. THE CUSTOMER ALSO REPORTED THAT THE THRESHOLD SUSPEND FEATURE OF THE INSULIN PUMP ACTIVATED EVEN THOUGH IT WAS NOT SUPPOSED TO. THE CUSTOMER REPORTED THAT THE INSULIN PUMP ACTIVATED THE THRESHOLD SUSPEND WITH A SENSOR GLUCOSE READING OF LESS THAN 60 MG/DL WHERE THE ACTUAL BLOOD GLUCOSE LEVEL WAS OVER 300 MG/DL. TROUBLESHOOTING WAS DONE. THE CUSTOMER REPORTED A CALIBRATION ERROR ALERT FROM THE INSULIN PUMP. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
725622 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 57 YR