FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4243967 · Received November 11, 2014

Report

Report Number
2032227-2014-50363
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 14, 2014
Report Date
October 14, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD HIGH BLOOD GLUCOSE LEVELS OF ABOUT 349 MG/DL. THE CUSTOMER REPORTED A BLANK DISPLAY ON THE INSULIN PUMP. THE CUSTOMER FURTHER REPORTED THAT THERE WERE NO ALERTS PRIOR TO THE BLANK DISPLAY ON THE INSULIN PUMP. THE CUSTOMER ALSO REPORTED AN UNEXPECTED RESTART BY THE INSULIN PUMP. THE CUSTOMER ALSO REPORTED RECEIVING AN EXTERNAL RAM CRC ERROR FROM THE INSULIN PUMP. TROUBLESHOOTING WAS DONE. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
726125 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 64 YR