FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4243897 · Received November 11, 2014

Report

Report Number
2032227-2014-50719
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 9, 2014
Report Date
October 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED THE FUNCTIONAL TESTS. HOWEVER, THE DEVICE HAD INTERMITTENT BUTTON RESPONSE DUE TO MOISTURE DAMAGE TO THE KEYPAD TRACES. THE INSULIN PUMP HAD MINOR SCRATCHES ON THE DISPLAY WINDOW, A CRACKED CASE NEAR THE DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS, AND A CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER'S FATHER REPORTED THAT THE INSULIN PUMP ALARMED BUTTON ERROR, NO DELIVERY AND CUSTOMER HAD HIGH BLOOD GLUCOSE. CUSTOMER STATED SHE GOT THE BUTTON ERROR WHEN SHE WAS GIVING BOLUS TO HERSELF. CUSTOMER STATED HAD HIGH BLOOD GLUCOSE AT THAT TIME BUT CANNOT RECALL THE BLOOD GLUCOSE READING. CUSTOMER TREATED WITH MANUAL INJECTION. CUSTOMER STATED THAT IN THE PAST HE WENT TO PRIME THE INSULIN PUMP AND GOT NO DELIVERY ALARM. CUSTOMER'S BLOOD GLUCOSE AT THAT TIME WAS AROUND 130 MG/DL. FATHER TOO THE SET OUT AND DID A REWIND AND WAS ABLE TO GET IT TO WORK. UNABLE TO TROUBLESHOOT DUE TO BUTTON ERROR. ADVISED CUSTOMER THE INSULIN PUMP WOULD BE REPLACED. ADVISED TO DISCONTINUE USING THE PUMP AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROVIDER. NO FURTHER INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
725483 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 17 YR