FDA Adverse Event Malfunction Summary report: N

COULTER LH 780 HEMATOLOGY ANALYZER

MDR report key: 4243651 · Received November 11, 2014

Report

Report Number
1061932-2014-02810
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 20, 2014
Report Date
October 20, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND REPLACED THE HEMOGLOBIN CUVETTE RESOLVING THE ERRATIC HEMOGLOBIN RESULTS. THE FSE ALSO IDENTIFIED A WHITE BUILDUP IN THE WHITE BLOOD CELL (WBC) BATH AND REPLACED THE WBC BATH. THE FAILURE MODE IS RELATED TO A WHITE COATING IN BOTH THE WBC BATH AND HEMOGLOBIN CUVETTE. RAW DATA WAS RECEIVED FROM THE CUSTOMER AND ANALYZED. THE ANALYSIS SUPPORTED THE CONCLUSION. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED ERRATIC HEMOGLOBIN TEST RESULTS WERE OBTAINED ON AN INTERMITTENT BASIS WHEN USING THE COULTER LH 780 HEMATOLOGY ANALYZER IN THEIR LABORATORY. A PATIENT CONTROL SAMPLE WAS TESTED ON (B)(6) 2014, AND INCONSISTENT HEMOGLOBIN TEST RESULTS WERE OBTAINED. THE QUALITY CONTROL RESULTS WERE WITHIN ACCEPTABLE LIMITS PRIOR TO THE EVENT. HEMOGLOBIN TEST RESULTS FOR THE ABNORMAL II LEVEL OF THE QUALITY CONTROL WERE INTERMITTENTLY HIGH, AND WITHIN ACCEPTABLE LIMITS UPON RETEST. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THERE WERE NO ERRONEOUS TEST RESULTS REPORTED OUT OF THE LABORATORY ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO USER OR PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
727162 COULTER LH 780 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1