FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4242848 · Received November 11, 2014

Report

Report Number
2032227-2014-49945
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 11, 2014
Report Date
October 12, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4).CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A BUTTON ERROR ALARM ON THE INSULIN PUMP. CUSTOMER STATED THAT SHE HAD NO DELIVERY ALARMS AND A KEYPAD ISSUE. CUSTOMER STATED THAT THE KEYPAD WAS HARD TO PRESS AND IT WAS HARD TO NAVIGATE. THE UP AND DOWN ARROWS WORK WELL, BUT CUSTOMER HAS TO PRESS HARD TO GET THEM TO RESPOND. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 208 MG/DL. CUSTOMER TREATED WITH A MANUAL INJECTION. THE BUTTON ISSUE HAS BEEN A PROBLEM SINCE SHE RECEIVED THE REPLACEMENT PUMP. INSULIN PUMP WILL NEED TO BE REPLACED. CUSTOMER WAS ADVISED TO REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONAL'S INSTRUCTIONS. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
725267 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAP

Patients

Seq Age Sex Outcome Treatment
1 67 YR