FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4242841 · Received November 11, 2014

Report

Report Number
2032227-2014-49935
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 12, 2014
Report Date
October 12, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4)

Additional Manufacturer Narrative · 1

INSULIN RECEIVED WITH NO ESC AND ACT BUTTON RESPONSE, DUE TO FLATTENED BUTTON RESPONSE, DUE TO FLATTENED BUTTON DOME SWITCH. NO BUTTON ERROR ALARM NOTED DURING TESTING. INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON DISPLAY WINDOW, CRACKED CASE ON DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP AND CRACKED RESERVOIR TUBE NEAR RESERVOIR TUBE WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A BUTTON ERROR ALARM ON THE INSULIN PUMP. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 338 MG/DL. CUSTOMER WAS GIVING A BOLUS WHEN SHE RECEIVED AN ALARM. CUSTOMER TREATED WITH A MANUAL INJECTION. CUSTOMER STATED THAT THE PUMP MIGHT HAVE BEEN EXPOSED TO SWEAT. INSULIN PUMP WILL NEED TO BE REPLACED. CUSTOMER WAS ADVISED TO REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONAL'S INSTRUCTIONS. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
726245 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 11 YR