FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4242735 · Received November 11, 2014

Report

Report Number
2032227-2014-50174
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 13, 2014
Report Date
October 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT IS REPORTED THAT A CUSTOMER RECEIVED A LOST SENSOR ALERT ON THEIR INSULIN PUMP. THE PATIENT'S BLOOD GLUCOSE LEVEL WAS AT 311 MG/DL. THE CALLER WAS THE CUSTOMER'S MOTHER WHO STATED THAT THERE WERE NO SIGNIFICANT EVENTS THAT COULD HAVE LED TO THE ISSUE. THE MOTHER WAS INFORMED THAT THE ISSUE COULD BE A SIGHT PROBLEM AND THAT THE PUMP IS NOT COMMUNICATING WITH THE TRANSMITTER BECAUSE THE TWO DEVICES SHOULD NOT BE PLACED TOO FAR APART FROM EACH OTHER. THE MOTHER WAS ASSISTED WITH CONNECTING THE SENSOR WITH THE INSULIN PUMP AND WAS ADVISED TO MONITOR THE PRODUCT FOR ANY FUTURE ISSUES. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
725492 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 15 YR