FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4242691 · Received November 11, 2014

Report

Report Number
2032227-2014-49990
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 11, 2014
Report Date
October 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PUMP WAS RECEIVED WITH BLANK DISPLAY DUE TO MOISTURE DAMAGE FOUND ON LCD BOARD AND MOTHER BOARD. UNABLE TO VERIFY BUTTON ERROR ALARM DUE TO BLANK DISPLAY. NO MOISTURE DAMAGE ON KEYPAD TRACES NOTED. UNIT HAD CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD HIGH BLOOD GLUCOSE LEVELS OF 190 MG/DL. THE CUSTOMER REPORTED A BUTTON ERROR ALARM FROM THE INSULIN PUMP. THE CUSTOMER ALSO REPORTED THAT THE DISPLAY OF THE INSULIN PUMP WENT BLANK AFTERWARDS. THE CUSTOMER REPORTED THAT THE INSULIN PUMP WAS EXPOSED TO WATER. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WOULD NEED TO BE REPLACED. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO A BACK-UP PLAN PER THE HEALTH CARE PROVIDER'S INSTRUCTION. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
725386 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 18 YR