FDA Adverse Event Summary report: N

MECHANICAL WALKER, ROLLATOR

MDR report key: 4242483 · Received November 11, 2014

Report

Report Number
1531186-2014-05525
Date Received
November 11, 2014
Report Date
October 22, 2014
Manufacturer
DANYANG MAXTHAI MEDICAL EQUIPMENT
Product Code
ITJ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Description of Event or Problem · 1

DEALER STATES THE LEFT REAR CASTER IS WOBBLY, NOT ABLE TO TIGHTEN. DEALER STATES IT IS OUT OF BOX FAILURE. DEALER DID NOT KNOW THE PO OR ORDER NUMBER IT CAME FROM. I WAS GOING TO REPLACE THE CASTER, DEALER WANTED REPLACEMENT. EXPLAINED IT COULD NOT BE DONE WITHOUT AN ORIGINAL ORDER OR VALID PO PER ROTECH POLICY. PUT DEALER ON HOLD TO SEARCH FOR A RECENT PO AND DEALER DISCONNECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
727885 MECHANICAL WALKER, ROLLATOR 890.3825 ITJ DANYANG MAXTHAI MEDICAL EQUIPMENT 65650R

Patients

Seq Age Sex Outcome Treatment
1 Other