FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 4242324 · Received November 11, 2014

Report

Report Number
1319681-2014-00178
Event Type
Malfunction
Date Received
November 11, 2014
Date of Event
October 2, 2014
Report Date
November 11, 2014
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT HIGHER THAN EXPECTED VITROS GENT AND VALP QUALITY CONTROL RESULTS WERE OBTAINED WHEN PROCESSED ON A VITROS 5600 INTEGRATED SYSTEM. THE MOST LIKELY ASSIGNABLE CAUSE IS AN INSTRUMENT ISSUE RELATED TO THE PHOTOMETER SUBSYSTEM OF THE MICRO TIP SUBSYSTEM OF THE VITROS 5600 INSTRUMENT. PERFORMING ROUTINE MAINTENANCE TO THE PHOTOMETER SUBSYSTEM RESOLVED THE ISSUE. THERE WAS NO INDICATION THE VITROS GENT OR VALP REAGENTS MALFUNCTIONED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED THE OCD TECHNICAL SOLUTION CENTER (TSC) TO REPORT VITROS GENTAMICIN (GENT) AND VALPROIC ACID (VALP) QUALITY CONTROL RESULTS WERE HIGHER THAN EXPECTED WHEN PROCESSED ON A VITROS 5600 INTEGRATED SYSTEM. GENT RESULTS >10.0 AND 9.84 UG/ML VS. EXPECTED 7.45 UG/ML. VALP RESULT OF 142.1 UG/ML VS. EXPECTED 118.0 UG/ML. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE CUSTOMER MADE NO ALLEGATIONS THAT PATIENT SAMPLE RESULTS WERE AFFECTED, HOWEVER, THE INVESTIGATION CANNOT CONCLUDE THAT PATIENT SAMPLE RESULTS WERE NOT AFFECTED DURING THE TIMEFRAME OF THE EVENT OR WOULD NOT BE AFFECTED IF THE EVENT WERE TO RECUR UNDETECTED. THERE WERE NO REPORTED ALLEGATIONS OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
727277 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1